Privacy Policy
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name and surname
- Contact details (email address, phone number)
- Identification information (where legally required)
- Residential address
- Employment and income information (for bond pre-qualification or affordability checks)
1.2 Property & Financial Information
- Property preferences and search criteria
- Sale or rental enquiry details
- Bond or mortgage pre-qualification information
- Expense and affordability information
1.3 Technical Information
- Device type and operating system
- IP address
- App usage data and interaction logs
- Cookies or similar technologies (where applicable)
2. How We Use Your Information
We use your information to:
- Provide and improve App services
- Facilitate property searches, enquiries, and listings
- Perform mortgage or bond pre-qualification assessments
- Communicate with you regarding your requests or applications
- Comply with legal and regulatory requirements
- Improve security and prevent fraud
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Property practitioners or agents (where relevant)
- Banks, lenders, or financial partners (for bond or pre-qualification purposes)
- Service providers who support App functionality
- Regulatory authorities where required by law
All third parties are required to protect your information and use it only for the intended purpose.
4. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
Your information is stored securely and retained only for as long as necessary to fulfil its intended purpose or legal obligations.
5. Your Rights
In accordance with applicable data protection laws (including POPIA), you have the right to:
- Access your personal information
- Request correction or updating of your information
- Request deletion of your information (subject to legal requirements)
- Object to the processing of your information
Requests can be made using the contact details below.
6. Cookies & Tracking
The App may use cookies or similar technologies to enhance user experience and analyse usage. You may manage cookie preferences through your device or browser settings.
7. Children's Privacy
The App is not intended for use by persons under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and will take effect immediately upon publication.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
By using this App, you confirm that you have read and understood this Privacy Policy.